For any media enquiries, please contact our 24 hours press office

0845 070 2807

Please note that the press team does not have access to any customer billing systems and so we're unable to handle account queries from customers.

If you are a customer and would like to discuss your account, you can call our Customer services team for free:

From a landline on 0800 073 3000 or mobile on 0330 100 3000