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Don't let temperatures drop once summer is over, advises local warmth scheme

The summer months are here and while we’re enjoying warmer weather, a local warmth scheme is encouraging residents in Merseyside to prepare their boilers for the winter months now to avoid being left without heating later in the year when they need it most.

npower Health Through Warmth is advising residents to fix any problems with boilers and heating systems now to reduce the risk of a breakdown when the colder months return and there are greater risks to health. The scheme works to help homeowners with a long-term illness, a low income and little or no savings, with funding for crucial heating measures.

During last summer, npower Health Through Warmth received hundreds of requests from people in need of heating help, with nearly 600 referrals between June – August 2015. Since the scheme began, it has helped over 5,700 people in Merseyside with over £7.6 million worth of heating measures.

Working with a range of local charities and home improvement organisations, the scheme is available to eligible homeowners across England and Wales, whether or not they are an npower customer.   

Elizabeth Gardner, npower Health Through Warmth scheme manager, comments: “We know that people will be putting winter to the back of their minds and switching off their heating. But we encourage them to use this as an opportunity to check their heating now and ensure it is working to reduce the risk of it breaking down when they really do need it the most.

This is particularly important for vulnerable homeowners, as warmth plays a vital role in health and wellbeing. Through our work with local organisations, we’re committed to working with those who are the most in need of heating help all year round.”

Since the scheme was founded in 2000, more than 89,000 vulnerable residents in England and Wales have been referred to npower Health Through Warmth for aid with heating and insulation. More than £72 million has been levered to help fund the work required, which includes £3 million from charitable organisations. In addition, £12 million has been contributed from the npower Health Through Warmth Crisis Fund.

To find out if you, or someone you know, may be eligible for help through npower Health Through Warmth, contact your local co-ordinator, based at Energy Projects Plus on 0800 043 0151.

Notes to Editors

Notes to editors:

Health Through Warmth is an award-winning scheme set up in 2000 by npower. It aims to help residents whose health is made worse by cold living conditions due to non-existent or broken down heating systems and a lack of insulation in their homes.

Across England & Wales, the scheme works closely with health and housing statutory and community organisations, Home Improvement and Care & Repair agencies and charities to identify residents eligible for help with heating and insulation measures. 

Vulnerable residents may be eligible for help from the scheme, provided they have a long-term illness, are a homeowner, have a low household income with little or no savings (assessed) and are unable to fully fund the required heating and insulation measures themselves.

Health Through Warmth is an npower initiative and clients don’t have to be, or become, npower customers.

For more information, please contact npower PR Executive Jaime Davies at